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The increasing numbers and types of devices used in the workplace make desktop management and delivery a daunting task for IT staffs. The ongoing maintenance and management tasks associated with supporting these various device types directly translate into considerable IT staffing requirements and costs associated with desktop delivery infrastructure, which demands performance reliability and an uncompromised end-user experience.
Security, cost, and compliance further compound PC challenges as the desktop and application delivery landscape continues to change and introduce new processes, such as “bring-your-own-device” (BYOD) and alternative application delivery models, forcing IT organizations to reevaluate the manner in which digital workspaces are provided to employees. Many organizations have begun to address these challenges by leveraging alternative desktop delivery models such as virtual desktop infrastructure (VDI), but according to ESG research, increased network bandwidth requirements and poor performance continue to be reported challenges.
These issues being at the forefront of desktop virtualization adoption is not surprising given the centralized nature of the technology, which means that not only are commands no longer executed on local endpoint devices, but also there is an increased dependence on both internal and external network infrastructure to deliver PC environments to end-users.
Targeting Knowledge Workers Results in Improved IT Control and End-user Computing Experience
Desktop virtualization is implemented in a variety of delivery models, each of which have provided value for certain roles and responsibilities, yet an opportunity remains to roll out the carpet for mainstream knowledge workers or low-end power users requiring access to multiple applications and multimedia. Recent ESG research discovered that surveyed organizations generally use or expect to use desktop virtualization for workers who typically operate outside of the confines of a traditional office setting—for example, remote employees, telecommuters, and mobile employees such as sales representatives.
Certainly, a centralized desktop virtualization delivery model such as VDI would make it easier for IT to complete routine maintenance on the machine of a worker who rarely, if ever, comes into the office, but addressing the knowledge worker is where IT can make significant strides. When IT can match desktop delivery solutions to the computing demands of the knowledge worker, IT opens the door to truly changing the way businesses deliver, maintain, and improve the desktop experience.
Changes in Desktop Delivery Landscape
As IT organizations recognize, research, and invest in desktop transformation strategies, they must consider numerous factors, but perhaps the most significant hurdle to overcome is the unknown or perceived cost and complexity associated with the required infrastructure. IT isn’t willing to take a large risk when it comes to potentially impacting hundreds and thousands of end-users’ experiences and productivity. IT also has to match the delivery model to the end-user’s role and responsibilities. While one delivery model may be an ideal match for one segment of the end-user population, it likely will not be well suited for employees who have different requirements.
Half of the ESG research respondents cited IT cost reduction initiatives, which is consistent with the fact that expenses—both operational and capital—are a top PC challenge for many organizations. The consumerization of IT and BYOD movements are evident in the other most commonly cited factors driving alternative desktop and application delivery strategies, including an increase in the number of mobile or remote end-users requiring application access from a variety of platforms (48%) or simply end-user demand for different endpoint device support (44%). Following are the Top Five Changes in the Desktop and Application Delivery Landscape
Right sized for Knowledge Workers
Knowledge workers interact with multiple business and productivity applications. Some types of knowledge workers have basic application usage requirements, but others place heavier demands, usually related to multimedia or graphics, on the underlying hardware. This is true whether the desktop is local or hosted. The potential difficulty with centralizing desktop delivery for these users is the unpredictability of the environment and the fear that centralizing the desktop will negatively impact performance and impede employee productivity.
Some IT shops have been able to get around this predicament by making very significant investments in the hardware platform to support knowledge workers, but that is no longer a sustainable and scalable model.
Citrix and HP both provide a wide range of solutions for a variety of user types and use cases. Each delivery model has its strengths, but it is IT’s ability to manage applications, entire desktops, and personalization settings from a common delivery platform that is proving to have long-term viability across a broad range of user types and devices. The ability to deliver an entire desktop or a single application to an extensive portion of the employee population arms IT with a control point to help manage, deploy, and secure the end-users’ computing environments.
Centrally delivering desktops is a multi-phase process that can be implemented with a variety of delivery models. Citrix’s strength across its solutions combined with HP’s infrastructure platforms is helping IT organizations match the optimal delivery model with a hardware platform that is tuned for desktop delivery. The simplified approach to desktop delivery, infrastructure sizing, implementation, and management enables businesses to respond with confidence to desktop delivery initiatives.
At easySERVICE Data Solutions, our solution is architected for simplicity by removing technologies such as hypervisors and SANs that complicate many virtualized desktop environments, to fill an infrastructure and delivery gap that exists in the market today with a favorable economic model.
Power, performance, and predictability are core characteristics of the HP Moonshot architecture and this solution from Citrix and HP. We dedicate performance delivers end-users an optimized experience in a system that provides a streamlined time to value for the businesses that are changing the way desktops are distributed and managed in their environments.
We focus on building and designing the most appropriate infrastructure to meet the unique needs and characteristics of your individual business. Your data is too precious not to be protected by the best, most affordable and highly efficient data storage solution in the industry. Our solution is suitable for Modern Data Protection – Built for Virtualization and Private cloud solutions, without a big price tag.
If you’d like to discuss any of the above best practices or lessons learned with us or to learn more about how we are partnering with companies just like yours to ensure the availability of mission-critical applications, please contact us at (855) US STELLAR.